Festive Flash Sale — up to 40% OFF
FREE Delivery — Zero Minimum
Cash on Delivery — Available on All Orders
Festive Flash Sale — up to 40% OFF
FREE Delivery — Zero Minimum
Cash on Delivery — Available on All Orders
Herdrape

Shipping Policy

Herdrape (herdrape.in) — Woven for her

Last updated: 4 October 2026

This Shipping Policy explains how orders placed on herdrape.in and the Herdrape mobile app are processed, shipped and delivered. Herdrape is a marketplace, and orders are packed and dispatched by the seller of each product (including our own seller account, Herdrape Studio) and delivered through our logistics partners.

1. Where we deliver

We currently deliver across India to all pincodes serviceable by our courier partners. Enter your pincode at checkout to confirm delivery is available. We do not currently ship outside India.

2. Order processing and dispatch

  • After you place an order, the seller reviews and confirms it. You will receive a confirmation by email, SMS or WhatsApp.
  • Most orders are dispatched within 1–3 business days of confirmation. Made-to-order or specially woven sarees may take longer, and the expected dispatch time is shown on the product page.
  • Business days exclude Sundays and public holidays. Orders placed on holidays or weekends are processed on the next business day.
  • If a seller cannot fulfil your order, it will be cancelled and any amount paid will be refunded in full.

3. Delivery time

Once dispatched, delivery usually takes 4–8 business days, depending on your location and the courier. Remote locations may take longer. Delivery dates shown are estimates and not guaranteed.

Delays may occur due to weather, strikes, festival season demand, courier issues, or other events beyond our control.

4. Shipping charges

  • Shipping charges, if any, are calculated based on your delivery location and order, and are shown at checkout before you pay.
  • Any free shipping offer will be displayed on the product page or at checkout, along with its conditions.
  • If your order contains products from more than one seller, it may be shipped in separate packages, and shipping charges may apply per package. This will be shown at checkout.

5. Cash on Delivery (COD)

  • COD is available for selected pincodes and order values. If available, the option appears at checkout.
  • Any COD handling fee will be shown at checkout.
  • Please keep the exact amount ready. Our courier partner will collect the payment at the time of delivery.
  • Repeated refusal of COD orders may lead to COD being disabled on your account.

6. Order tracking

  • When your order is shipped, we send you the courier name and tracking link by email, SMS or WhatsApp.
  • You can also track your order anytime from My Orders on herdrape.in or the Herdrape app.
  • Tracking updates may take up to 24 hours to appear after dispatch.

7. Delivery attempts and failed delivery

  • Our courier partner will usually make up to 3 delivery attempts. They may call you to confirm your address or a convenient time.
  • If delivery fails because the address is incorrect or incomplete, the phone is unreachable, or the parcel is refused, the order is returned to the seller (RTO).
  • For prepaid orders returned to the seller, we refund the order value after deducting the forward and return shipping charges, as described in our Return & Refund Policy.
  • If your delivery has been attempted and you missed it, please contact the courier using the tracking link, or write to us at support@herdrape.in.

8. Address accuracy and changes

  • Please provide a complete and correct delivery address, including pincode, landmark and a working phone number.
  • Address changes are possible only before the order is shipped. Write to support@herdrape.in with your order number as soon as possible.
  • We are not responsible for failed or delayed delivery caused by incorrect or incomplete address details.

9. Receiving your package

  • Please check the package before accepting it. If it appears tampered with, opened or damaged, refuse it where possible, or note it with the delivery person and contact us the same day.
  • Record an unboxing video while opening the package. It is required for claims of damaged, wrong or missing items under our Return & Refund Policy.
  • Risk of loss passes to you on delivery.

10. Packaging

Sarees are folded neatly and packed in protective packaging to keep them clean and dry in transit. Please keep the original packaging, tags and blouse piece if you may need to return the item.

11. Contact us

Herdrape
Manathal, Salem District, Tamil Nadu, India
Email: support@herdrape.in
Website: https://herdrape.in

Please include your order number in all messages. We aim to respond within 2 business days.

This policy may be updated from time to time. The version published on this page at the time of your order applies to that order.